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ITIL Certification

The ITIL ® certification scheme will provide you a modular approach to the ITIL framework and it will be compressed with a series of qualifications for your benefit. These modules will focus on the different processes and outcomes of ITIL best practice with a range of various array of depth and detail. Due to the tiered structure of this qualification course, you will be offered compliance with different key features of ITIL and have the freedom to focus on the modules that you are interested in and will have more benefit to utilise. With each exam in this course, you will be able to advance from beginner to expert, ensuring you have a full compact of knowledge and a certification to prove your expertise in this industry.

You will begin your course with the ITIL Foundation course, exploring key concepts, terminology and the use of the ITIL service lifecycle.

Proceeding through the Intermediate level which will analyse the service capability modules and will give you the insight into how to be an efficient manager and what it takes to be a leader working across different teams and areas.

Once successfully completing foundation and intermediate you will proceed to the ITIL Practitioner certification, which will assist you on how to adopt the ITIL Practitioner framework into your businesses objectives.

After successfully completing these steps, you will then continue the route of the course and proceed to ITIL Expert and Master, which will in turn result in your certification upon completion

Topics Covered
  • Foundation course
  • Intermediate course
  • ITIL Practitioner certification
  • (MALC) Managing across the lifecycle
  • ITIL Expert  
  • ITIL Master
National Recognised Qualification
Suitable for individuals or groups
Led by experienced tutors
train online or at your premises
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Training options include:
Fully interactive online training
Personal 1-to-1 training sessions
In-person training at your premises


Kalu have worked with the MTC to deliver appropriate L&D solutions for the Learning and Development interventions that we have required, be they across management development, Health and Safety, Project Management, core or IT skills. Their professional approach, flexibility and expertise ensures us the solution delivered is shaped to reflect MTC working practices, policies and procedures. We would have no hesitation in recommending their services.

Mettler Toledo

We have been using Kalu Training for over 10 year, specifically for all our IT training. Kalu always provide an excellent service when arranging the training and assist us with the training needs analysis exercise that our candidates take part in before any delivery. The training needs analysis has helped us group our candidates together with similar needs and knowledge. Kalu receive nothing but praise and gratitude from the employees they have trained at Mettler Toledo. All the training is delivered and carried out to the level that is required by all attendees. When necessary Kalu Training have provided us with in-house training that has been provided for specific related task/process. I would recommend Kalu Training for the support and work that they do.

Charnwood Borough Council

We have used Kalu for a variety of IT related training and we have always been pleased with the quality and value they provide. They always invest time in getting to the bottom of what our learning needs and outcomes are and then offer a selection of flexible options that meet those requirements.

Alpro UK Ltd

Kalu’s training was very professional and thorough, the trainer had great knowledge, delivered the course contents in an engaging manner and was equipped to answer any additional items raised. A great service. Many thanks!

Kalu provided effective training to all my staff - Great!

Great training and venue, well-paced, engaging & informative!

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