Assertiveness skills

Assertiveness is the attribute of being confident without the part of aggression. This trait is a learnable skill and mode of communication, this course is going to show you how to become more assertive within your working environment and also analysing the assertive levels of your fellow employees.

You will be demonstrated through the theory of assertiveness and also be involved with improving your confidence skills and assertiveness in different situations such as conflict with colleagues and communicating effectively with your employer.

Topics Covered
  •  Analysing different types of behaviour
  •  Active listening techniques
  •  Communicating assertively
  •  Creating win/win situations
  •  Circle of influence
  •  Evaluating behaviours around you in the workplace
Course includes:
Certificate of Attendance
Suitable for individuals or groups
Led by experienced tutors
From £59 per person
Need a full course outline?
Why Pick Kalu...
  • Trusted training solutions to suit all levels
  • Fully accredited with reputable trainers
  • Cost effective training
  • Bespoke to your business requirements
  • Free car parking
  • Close to junction 21 and all motorway links
  • On site hotel - Premier Inn
  • Local amenities within 10 minutes drive

Testimonials

Testimonials

MTC

Kalu have worked with the MTC to deliver appropriate L&D solutions for the Learning and Development interventions that we have required, be they across management development, Health and Safety, Project Management, core or IT skills. Their professional approach, flexibility and expertise ensures us the solution delivered is shaped to reflect MTC working practices, policies and procedures. We would have no hesitation in recommending their services.

Mettler Toledo

We have been using Kalu Training for over 10 year, specifically for all our IT training. Kalu always provide an excellent service when arranging the training and assist us with the training needs analysis exercise that our candidates take part in before any delivery. The training needs analysis has helped us group our candidates together with similar needs and knowledge. Kalu receive nothing but praise and gratitude from the employees they have trained at Mettler Toledo. All the training is delivered and carried out to the level that is required by all attendees. When necessary Kalu Training have provided us with in-house training that has been provided for specific related task/process. I would recommend Kalu Training for the support and work that they do.

Charnwood Borough Council

We have used Kalu for a variety of IT related training and we have always been pleased with the quality and value they provide. They always invest time in getting to the bottom of what our learning needs and outcomes are and then offer a selection of flexible options that meet those requirements.

Alpro UK Ltd

Kalu’s training was very professional and thorough, the trainer had great knowledge, delivered the course contents in an engaging manner and was equipped to answer any additional items raised. A great service. Many thanks!

Kalu provided effective training to all my staff - Great!

Great training and venue, well-paced, engaging & informative!

Clients

Clients

15 years and counting. Why we’re different. We tailor our services to your needs.
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